SHIPPING POLICY

1. Shipping Methods

We offer a variety of shipping options based on your location. Available methods will be displayed at checkout.

Standard Shipping:

  • Estimated delivery time: 2–7 business days (within the contiguous United States)

  • Cost: Free

 

2. Order Processing Time

  • Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • You will receive an order confirmation email after placing your order.

  • Once shipped, you’ll receive a shipping confirmation email with tracking details.

 

3. Shipping Costs

We provide free standard shipping on all orders.

 

4. Shipping Addresses

Please ensure your shipping address is accurate. DHS is not responsible for delays, lost packages, or errors caused by incorrect or incomplete addresses. Contact us promptly if you need to update your address before shipment.

 

5. Delivery Times

Delivery times vary depending on the shipping method and location. External factors such as weather, holidays, or carrier delays may affect delivery.

 

6. Tracking Your Order

Once shipped, you’ll receive a tracking number via email. Tracking updates may take up to 24 hours to appear on the carrier’s website.

 

7. Lost or Stolen Packages

  • Lost Packages: If marked delivered but not received, check with neighbors or household members. If still missing, contact the carrier.

  • Stolen Packages: DHS is not responsible for stolen packages after delivery. We recommend using a secure address.

For assistance, contact our support team at support@discounthubservices.online.

 

8. Shipping Delays

Delays may occur due to:

  • Weather conditions

  • High order volume during holidays or sales

  • Carrier delays

  • Customs processing for international orders

We will notify you of significant delays and provide updated information.

 

9. Returns and Exchanges

For details on returns and exchanges, please refer to our Refund & Exchange Policy page.

 

10. Contact Us

For shipping inquiries or order assistance: 📧 orders@discounthubservices.online (new orders)

📧 support@discounthubservices.online (refunds & support)

📞 Call +1 (585) 252‑0516

🏠 342 Eldert Ln, Brooklyn, NY 11208, USA